Facilities Coordinator

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What you'll do:

• Coordinate vendors and service partners — build positive working relationships, schedule activity (including occasional out-of-hours coordination), review documentation, and help ensure everyone on site is set up for success and ready to work safely.
• Champion safety and wellbeing — support a culture of care by participating in regular site checks, encouraging proactive safety habits across teams, and responding calmly and effectively when issues arise.
• Help keep systems running — coordinate troubleshooting and repairs for building systems like HVAC, lighting, and mechanical equipment. You'll learn to spot issues early and work with specialists to resolve them. Technical knowledge is helpful but can be developed on the job.
• Manage daily operations — handle service requests from logging through completion, coordinate office supplies and maintenance tracking, conduct regular site walks, and solve problems before they grow.
• Provide flexible support — step in across various duties including reception, facilities management backup, and other operational needs to ensure seamless service.
• Deliver exceptional client and stakeholder service — be the trusted point of contact, build relationships with key partners and the landlord, handle escalations with care, and identify opportunities to improve service and efficiency.
• Support finance and record-keeping — process purchase orders, track budgets, approve quotations within your authority, and maintain organized documentation.
• Contribute to resilience planning — help maintain business continuity plans, support risk management activities, and follow incident protocols.
• Language: Fluency in Polish and English is required.

What we're looking for:

• A people-first approach — you're welcoming, approachable, and genuinely care about creating a safe, positive environment for everyone on site.
• Coordination and organizational skills — you can juggle multiple priorities, keep details organized, and make sure nothing falls through the cracks.
• Problem-solving mindset — when challenges arise, you stay calm, ask good questions, and work toward practical solutions.
• Willingness to learn — some familiarity with building systems (HVAC, electrical, mechanical) is a bonus, but we value curiosity and the ability to learn quickly just as much. Technical expertise can be built over time.
• Adaptability and flexibility — you're comfortable shifting between tasks (operations, reception, coordination) as the day demands and embrace change with a positive attitude.
• Clear communication — you can explain things clearly in writing and conversation, keeping stakeholders informed and documentation accurate.
• Comfort with technology — familiarity with facilities management tools like Service Now, Corrigo etc. is helpful, but the most important thing is a willingness to learn new systems.
• Self-motivation and initiative — you take ownership, spot opportunities to improve, and don't wait to be told what to do.

Location:

On-site –Krakow, POL

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

What you can expect from us:

• Competitive Rewards & Benefits: Permanent contract after probation, private healthcare, cafeteria system, life insurance, and employee assistance program.
• Career Development & Growth: 80% of employees participate in structured development programs, with AI upskilling and ongoing professional training available.
• Stability & Recognition: 78% employee recommendation rate; recognized for 18 consecutive years as one of the World's Most Ethical Companies.
• Inclusive & Supportive Culture: Strong commitment to Diversity, Equity & Inclusion across multiple employee resource groups and initiatives, with flexible pathways for career progression.
• Global Perspective: 60 nationalities and 40 languages represented, offering rich cultural exchange and collaboration opportunities.
• Work-Life Flexibility: We continually explore new ways to support flexibility and balance as our workplace practices evolve.

If this resonates with you, we encourage you to apply—even if you don't tick every box. We're interested in getting to know you and what you bring to the table. We value a can-do attitude and adaptability in this dynamic role where multitasking and flexibility are essential. It's an excellent opportunity for professionals looking to grow in facilities management.

Facilities Coordinator

Location: Krakow

Job Type: Full-Time, Fully On-Site (Rolls-Royce Centre)

About the Role:

Ready to be the friendly face and steady hand behind a vibrant, high-profile workplace? As Facilities Coordinator at the Rolls-Royce Centre in Kraków, you'll be the welcoming first point of contact and the person who keeps day-to-day operations running smoothly. You'll work closely with the Facilities Manager, providing essential support across operational activities including accounting and finance, maintenance and operations, vendor oversight and helpdesk management. You'll also provide administrative support to keep the team organized and effective. Your week brings variety — no two days look the same — and there's real room to shape the role around your strengths and interests while building your facilities career with JLL, a leading global real estate and investment management firm. If you're organized, people-focused, and thrive in dynamic environments, we'd love to hear from you.