Production Support Specialist

Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.

About the role

SUMMARY:

The Production Support Specialist is the primary technical anchor on the production floor, ensuring that pump assembly, testing, troubleshooting, and repair processes meet stringent engineering and quality standards.

Generating and maintaining manufacturing routers and production orders using engineering drawings, BOMs, technical specifications, and quality requirements. Utilizes knowledge of machining and manufacturing processes to establish the most efficient sequence of operations, supporting productivity, quality, cost-effectiveness, and on-time delivery.

ESSENTIAL FUNCTIONS:

• Interpret design drawings and Bill of Material (BOM) technical & quality requirements to develop routings for the manufacturing of parts and assemblies tailored to the machining capabilities of the Sulzer Nuclear Service Center.
• Generates production work order packages for the manufacturing of pump replacement parts and assembly of new equipment pumps in accordance with facility capabilities, procedures, and Quality Assurance program requirements.
• Generates service order packages for the disassembly & inspection, and repair of pumps sent to the SNSC for refurbishment.
• Coordinates with Production Planners and Shop Supervisor to ensure that production and service orders are delivered in time to support shipment of assemblies, parts, and pumps to the customer on-time.
• Assists in development of inspection plans, procedures, and forms in accordance with company standards.

SECONDARY RESPONSIBILITIES:

• Adheres to company and department policies, procedures, and standards
• Supports, cooperates with, and participates in company-wide LEAN and Environmental Safety & Health (ESH) Management System which includes following all safety, health and environmental policies and procedures. Supports and cooperates in company-wide Quality Management effort.
• Performs other duties as assigned.

SUPERVISORY RESPONSIBILITIES: None

QUALIFICATIONS:

• High school diploma or equivalent required. Bachelor's Degree in Mechanical Engineering, Mechanical Engineering Technology, or equivalent is preferred.
• Knowledge of manufacturing and machine shop processes related to repair of pumps and manufacturing of pump parts is preferred.
• Strong organizational, interpersonal, and analytical skills. Excellent verbal and written communication skills; including diplomacy and negotiation skills.
• Strong PC skills, with proficiency in Microsoft software.

What we offer you

What We Offer You

• 15 days of paid time off and 12 company-paid holidays
• 401k plan with a 6% match
• Comprehensive health plan including medical, dental, vision, Life, short-term & long-term disability
• Health savings account matching
• Motivating wellness program
• Employee Assistance Program
• Paid paternal leave
• Gym reimbursement

Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.

We are proud to be recognized as a Top Employer 2026 in Brazil, Canada, China, Finland, Germany, Ireland, Mexico, Switzerland, South Africa, the UK and the USA.