IT Application Operations Engineer
Bosch · Bengaluru, India · full-time · On site · today
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Job Description
Roles & Responsibilities:
Provide IT infrastructure & Application operations for Manufacturing (i4.0) IT applications
- Perform Container based Application Deployments, Configurations and Hotfix installations
- Troubleshoot Manufacturing IT Application and infrastructure related incidents
- Close collaboration with Application development team, infrastructure team and Network team to provide day-to-day operations support for the application
- Onboarding Manufacturing IT application and implementing manufacturing plant specific configurations
- Perform Application and infrastructure Migrations
- Quality delivery of services committed to the customer as per the defined Service Levels and KPI’s
- Monitor system performance and ensure Application availability
- Collaboration with onsite /offshore team and customer coordinators, Stakeholders Management, Technical documentation, and Training delivery
- Ensure Customer Satisfaction, Escalation Management in the Services Delivered and Continuous improvement of services
- Provide extended support for planned Maintenance and On-Call readiness support
- Should be able to work in shifts and travel to customer location for business need
Experience :
3-5 Years
Mandatory/requires Skills:
Kubernetes core concepts
- Containerization and Docker essentials
- Good knowledge of Kubernetes, Istio Service mesh
- Linux - CLI and Basic knowledge of various components work (kernel, CPU, memory, disk, network)
- Scripting (Bash and YAML)
- Experience in Containerization & Orchestration (Docker/ Kubernetes/ Rancher)
- Support for Kubernetes based projects to resolve critical and complex technical issues
- Performing application deployments & configuration on Kubernetes cluster
- Infrastructure automation and DevOps tools (Ansible/ Terraform/ Jenkins/ Argo CD)
- ITIL Service Management Framework (Incident, Change, Problem Management)
Preferred Skills:
Application and infrastructure Monitoring tools (ICINGA / Grafana / ELK ) Working experience in Rancher
Network infrastructure – (VPN, IPsec, Firewall, Load balancing setup and Security implementation)
Database Administration (Oracle / MySQL / Mongo)
IoT / IT for Manufacturing - i4.0 concepts
Working knowledge of various tools and open-source technologies
ITIL v3 / v4 Foundation certification preferred
Educational qualification:
B.E/B. Tech /M. Tech /MCA
- Employer
- Bosch
- Location
- Bengaluru, India · On site
- Contract
- full-time