Strategic Account Director
Vomela · Saint Paul, United States · full-time · On site · July 21, 2026
Why a CV for this job?
- They see what they asked for, first. Your experience that matches the ad leads, in the ad's own words, so someone skimming finds it in seconds.
- It gets past the software. Many larger employers use software that ranks CVs by how closely they match the ad, often before anyone reads them.
- In the language of the ad. An ad written in Spanish gets a CV in Spanish, even when yours is in Portuguese.
- Your facts, nothing invented. Your own experience, reordered and reworded. What the ad wants and your CV does not show is listed for you to add, only if it is true. You check it before you send it.
At Vomela our greatest asset is our people. As a full-service visual communications company, we are looking for creative and intellectual thinkers that work with our customers to create compelling brand solutions and foster meaningful connections. And while you're focused on creating big things for global and local brands, we will help you build a career you can be passionate about.
Annual Salary Range: $100 - 125,000 USD
Job Summary
The Strategic Account Director serves as a senior leader within the dedicated team responsible for managing and growing one of the company's most strategic and complex client relationships. Operating as the principal deputy to the Lead Account Executive, this individual plays a critical role in driving account strategy, commercial performance, operational excellence, and long-term customer success.
What You'll Bring...
- 10+ years of experience in strategic account management, enterprise sales, customer success, operations leadership, or related leadership roles.
- Demonstrated success managing large enterprise relationships.
- Executive-level communication and influence skills.
- Strong business acumen and analytical capabilities.
- Experience leading cross-functional teams through influence.
Preferred Experience
- Strategic accounts exceeding $25M–$50M annual revenue.
- Complex multi-location customer programs.
- Printing, graphics, logistics, retail, fleet, manufacturing, or related industries.
Benefits
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off
- Short Term & Long-Term Disability
- Training & Development
- Wellness Resources
Strategic Relationship Leadership
- Build trusted relationships across all levels of the client organization.
- Serve as a strategic advisor to customer stakeholders.
- Lead Executive Business Reviews (EBRs), QBRs, and governance meetings.
- Develop stakeholder engagement strategies.
- Act as client representative when the Lead Account Executive is unavailable.
Account Strategy & Business Planning
- Develop and execute account strategy and growth roadmap.
- Identify opportunities to increase account penetration and value.
- Monitor revenue, profitability, service, and retention objectives.
- Develop account health assessments and executive recommendations.
Commercial Management & Growth
- Protect, retain, and grow revenue.
- Support pricing strategies, proposals, renewals, and RFPs.
- Partner with finance on revenue and margin objectives.
Cross-Functional Leadership
- Coordinate sales, operations, finance, procurement, technology, and customer service resources.
- Drive accountability and internal alignment.
- Lead reviews, planning, status, and escalation meetings.
Operational Excellence & Execution
- Ensure flawless program execution.
- Monitor service delivery metrics.
- Drive continuous improvement initiatives.
Risk Management & Escalation Leadership
- Identify operational, financial, service, and relationship risks.
- Lead mitigation and recovery plans.
- Escalate critical issues appropriately.
- Employer
- Vomela
- Location
- Saint Paul, United States · On site
- Contract
- full-time