CSR Associate - Impact, Monitoring & Evaluation

Job Description

Roles & Responsibilities:

Job Description

BGSW is looking for a CSR Associate - Impact, Monitoring & Evaluation to strengthen data management, impact measurement, monitoring, evaluation, learning. The role will establish robust data measurement frameworks, support evidence-based programme decisions, and ensure CSR data and documentation are accurate, consistent and audit-ready.

Roles & Responsibilities

Impact Assessment & Measurement

· Design and maintain impact measurement frameworks across CSR themes, including baseline and endline studies, Logical Framework Analysis (LFA), Social Return of Investment (SROI), Theory of Change (ToC) and appropriate outcome indicators.

· End-2-End Data Management for all types of data related to the program and its ecosystem.

· Commission and manage independent third-party impact assessments, including scoping, agency selection, methodology review, quality assurance and interpretation of findings.

· Lead or oversee SROI and other relevant impact valuation / measurement approaches and translate findings into programme improvement inputs.

· Support thematically leads in strengthening programme design, indicators and evidence-based decision-making.

Monitoring, Evaluation & Learning

· Lead cross-thematic monitoring and evaluation reviews across BGSW CSR programmes, partners and locations.

· Establish data collection protocols, indicator definitions, reporting standards and field-verification processes for implementing partners.

· Monitor programme performance, milestones and outcome data and identify gaps, risks and corrective actions.

· Strengthen learning and knowledge management by synthesizing programme evidence, trends and insights for internal stakeholders.

Reporting & Stakeholder Management

· Prepare dashboards, impact narratives and portfolio insights for leadership, CSR Committee inputs and quarterly and annual CSR reporting.

· Contribute relevant CSR and impact information for ESG / BRSR disclosures and other corporate reporting requirements.

Qualifications

Qualifications

Educational Qualification

· Postgraduate degree in Social Work, Development Studies, Rural Management, Economics, Public Policy, Statistics or a related discipline.

Experience

· 3 to 7 years of relevant experience in CSR, social impact or development-sector programmes, with significant exposure to impact assessment, monitoring & evaluation or MEL.

· Experience managing large volumes of data and analysing the same into inferences and reports.

Mandatory / Required Skills

· Hands-on knowledge of impact measurement approaches such as LFA, SROI, Theory of Change, baseline / endline studies, outcome indicators and third-party impact assessments.

· Strong analytical and data interpretation skills, with proficiency in MS Excel and PowerPoint for reporting, dashboards and leadership presentations.

· Strong stakeholder management and communication skills with NGOs, assessment agencies, auditors and internal leadership.

· Comfort working with digital project monitoring, reporting and dashboard platforms.

Preferred Skills

· Exposure to SROI or other social value / impact valuation methodologies.

· Working knowledge of Data management including analytical and reporting tools.

· Exposure to ESG / BRSR reporting and CSR audits.

· Exposure to CSR project management platforms such as Superhuman Race (SHR), SoulAce or similar systems.

Additional Information

· Base location: Bangalore (Prefered) or Coimbatore, with periodic travel to other BGSW locations and project sites.

· The role requires willingness to travel for field verification, programme reviews and partner engagement.