Specialist Sales Trainer

Concentrix · Malaysia · full time · On site · September 15, 2026

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Posted September 15, 2026 · Read from Concentrix
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Job Title:

Sr Sales Trainer

Job Description

The Sr. Specialist, Sales Trainer is responsible for designing and delivering high-impact training programs that enhance client-specific knowledge and skills, focusing on advanced sales processes and systems. This position leads collaborations with internal and/or external stakeholders to create tailored content that addresses business needs, driving efficiency and productivity across the organization. He/she/they will work autonomously with moderate supervision to ensure the effectiveness of training initiatives.

  • Ensure new employees receive comprehensive, client-specific onboarding and training to enhance job-specific knowledge and skills
  • Provide skills-based coaching and client-specific training on a regular basis to support achievement of operating plan targets, sales targets, and high customer satisfaction
  • Partner with internal and external stakeholders to develop and deliver effective training and development programs designed to enhance advanced sales knowledge and skills across various sales motions
  • Analyze performance data and customer experience trends to develop and implement strategic sales plays and best practices tailored to specific territories
  • Oversee and validate the quality of training delivery to ensure it meets established standards and aligns with business goals
  • Track the effectiveness of training interventions through a range of assessment tools and methodologies for continuous improvement
  • Collaborate with stakeholders to optimize sales processes and systems, ensuring a superior customer experience is consistently achieved
  • Maintain high-level communication with internal stakeholders to foster and develop strategic client relationships while staying informed about the evolving business environment for training material updates

Location:

MYS KL Sentral - NU Tower 2, Level 21, 30, 31, 38 & 40

Language Requirements:

English

Time Type:

Full time2026-10-01

Employer
Concentrix
Location
Malaysia · On site
Contract
full time