Clinical Specialist, Joint Replacement

Stryker · Petaling Jaya, Malaysia · full time · On site · September 08, 2026

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Posted September 08, 2026 · Read from Stryker
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Work Flexibility: Field-based

What You Will Do:

  • Provide effective technical consultative service to customers before, during and after routine surgical cases
  • Apply product proficiency by ensuring customers comprehend technical specifications and usage instructions of Stryker products
  • Case prearrangement and instrument & implant kits monitoring
  • Provide inventory management and invoicing to customers and branch operations
  • Provide consigned and owned inventory management support by delivering, organizing and monitoring inventory of implants and instruments at customer location
  • Attend and support routine primary surgical procedures
  • Confidently identify and troubleshoot product-related issues related to a customer’s application of a product
  • Document every incident regarding product performance issues; assist in preparing reports regarding these product issues according to Company policy and governmental requirements
  • Assist in the return/addition of products resulting from field service issues, stock adjustments, field actions, and administrative processes according to Company procedures
  • Ensure that products requiring maintenance are returned to the branch in a timely manner
  • Provide some product training to colleagues and/or customers in both one-on-one and in-service settings
  • Keep updated on product knowledge and professional skills through internal training, external seminars and other sources

What You Need:

  • Bachelor's Degree or Diploma in Nursing or Health Sciences related fields
  • Nursing or Scrubbing and Operation Theatre case support experience
  • Good communication skills in spoken and written English
  • Possess the motivation and enthusiasm to positively help patients through the ambassadorship of using Stryker products
  • Good interpersonal skills to manage internal and external stakeholders

Travel Percentage: None

Employer
Stryker
Location
Petaling Jaya, Malaysia · On site
Contract
full time