Specialist, Sales Development (English Speaker)
Concentrix · Malaysia · On site · April 13, 2026
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Job Title:
Specialist, Sales Development (English Speaker)
Job Description
As a Lead Generation Representative (LGR), you will play a crucial role in identifying new opportunities, optimizing partner-led leads, and accelerating low-value deals. Working closely with our channel ecosystem and inside sales teams, you’ll help drive efficient pipeline creation and improve the win rate across SMB accounts — ensuring we connect the right solution to the right customer, faster
Partner Opportunity Optimization
· Qualify and accelerate partner led opportunities.
· Collaborate closely with partners and channel managers to drive higher win rates and shorten sales cycles.
· SFDC Hygiene - ensure data accuracy and follow up on aged opportunities
· Delegation of current opportunities ( SS1-to SS3 ) for x threshold ( SS1-SS7) for opportunities below the agreed threshold.
· Deliver structured feedback loops to improve partner lead quality and engagement.
· Develop and codify best practices and sales workflows for interactions with the pilot countries.
Conversion and Follow-Up of Marketing Qualified Leads (MQLs)
· Close coordination with BDR teams to support the progression of marketing-generated leads, with particular emphasis on low-value opportunities assigned directly to the channel.
· Receipt and management of Marketing Qualified Leads (MQLs) handed over by BDRs, ensuring timely follow-up and appropriate routing for further qualification or partner engagement.
· Delegation of current opportunities (SS1-to SS3) for x threshold ( SS1-SS7) for opportunities below the agreed threshold.
Proactive Opportunity Hunting
· Identify and engage new business opportunities across the SMB and unattended customer segments through daily outbound outreach (phone, email, LinkedIn, etc.).
· Research accounts to understand their needs, key contacts, and buying triggers.
· Develop a strong understanding of our product offerings and tailor messaging to address the unique needs of smaller organizations. Explain
products/solutions and value proposition to businesses of different verticals and explain how they address client needs.
· Execution of outbound prospecting campaigns aligned with the Geo’s ( IB Campaigns, NPI sales, VME Campaigns, etc.).
· Develop sales plans, recovery plans in agreement with the country sales and channel.
· Build new opportunities in unattended accounts, follow up, ensure partner delegation and closing depending on agreed threshold
Sales Process & CRM Discipline
· Maintain high standards of Data Management & CRM hygiene, ensuring all opportunity data is updated, complete, and actionable. Maintain accurate records of all calls, leads, and customer interactions in the CRM system (e.g., Salesforce).
· Track and analyse opportunity progression, lead aging, and conversion metrics.
· Support faster close cycles for low-value (20K-50K USD) SMB deals.
· Ensure seamless handoff to account managers or inside sales reps with full context.
Location:
MYS Kuala Lumpur - Menara Exchange 106, Level 6, Lingkaran TRX, Jalan Tun Razak
Language Requirements:
Time Type:
- Employer
- Concentrix
- Location
- Malaysia · On site